Privacy Policy

At Roots & Wings Midwifery, your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or otherwise engage with us. Please take the time to read this policy carefully.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Personal Information: Name, email address, phone number, mailing address, and other contact details.
• Health Information: Medical history, prenatal and postnatal care details, and any other health-related information necessary for the provision of our services.
• Payment Information: Credit card details or payment method information for the processing of payments for our services.
• Automatically Collected Information: Information such as IP address, browser type, and usage data when you access our website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• Provision of Services: To deliver our midwifery care services, including prenatal, labor, postpartum, and wellness care.
• Scheduling and Communication: To contact you regarding appointments, scheduling, and care updates.
• Payment Processing: To process payments and manage your billing for the services you receive.
• Improving Our Website and Services: To analyze how our website is used, enhance your user experience, and improve our services.
• Compliance with Legal Obligations: To comply with any legal or regulatory requirements related to the provision of healthcare.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following cases:

• With Healthcare Providers: When necessary for your care, we may share relevant health information with other healthcare professionals involved in your treatment.
• With Third-Party Service Providers: We may share information with trusted third-party providers for payment processing or other operational support (e.g., billing services).
• For Legal Compliance: We may disclose personal information if required by law, such as in response to a subpoena, legal process, or government request.

4. Data Protection

We take reasonable measures to ensure that your personal information is protected from unauthorized access, loss, or misuse. These measures include, but are not limited to:

• Encryption: Secure encryption of sensitive information such as payment details.
• Access Controls: Limiting access to personal information to authorized personnel only.
• Secure Servers: Hosting personal data on secure servers protected by industry-standard security protocols.

5. Your Rights

As a user of our services or website, you have the following rights concerning your personal information:

• Access: You can request access to your personal information that we hold.
• Correction: You can request corrections to inaccurate or incomplete personal information.
• Deletion: You can request that we delete your personal information, subject to legal obligations.
• Objection: You can object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us using the contact information provided at the end of this policy.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. These cookies help us track usage patterns,